Shipping & Returns
Shipping
We ship to Denmark and every other EU country. We do not ship outside the EU, so there are no customs or import fees.
| Destination | Up to 1 kg | Up to 2 kg | Up to 5 kg | Up to 10 kg | Up to 15 kg | Up to 20 kg | Delivery |
|---|---|---|---|---|---|---|---|
| Denmark | €6.03 | €7.51 | €10.99 | €15.01 | €17.43 | €17.43 | Pickup point delivery |
| EU Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden | €28.68 | €41.69 | €41.69 | €67.42 | €80.16 | €103.61 | Tracked delivery |
Shipping is priced by the total package weight of your order. Choose your country in the cart to see the exact price. At checkout you enter a delivery address in that country. You will receive an email when your order ships.
Returns and right of withdrawal
As a consumer in the EU you have a 14-day right of withdrawal. The period starts the day you receive your goods. To use it, send us a clear statement, for example by email to contact@dynamitive.net, within the 14 days, and return the goods no later than 14 days after telling us.
We refund the payment for the goods, including the standard delivery cost, no later than 14 days after we receive your withdrawal notice. We may hold the refund until we have received the goods back. Refunds go to the original payment method.
You may handle the goods as you would in a shop to examine them. If they have been used beyond that, the refund can be reduced to reflect the loss in value.
[Return address and who pays return shipping will be added here.]
Faulty products
Under Danish law you can make a complaint about defects for 24 months after delivery. Contact us with your order number and a description or photos of the problem, and we will repair, replace or refund the product.
Who we are
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